Telephony IP > Shoretel
BUSINESS-CRITICAL RELIABILITY
Voice communications are the foundation of any business, demanding the utmost in system availability. ShoreGear Voice Switches exceed today’s most stringent enterprise IT requirements, delivering 99.999 percent (five-nines) availability. For maximum reliability, the processors that power ShoreGear Voice Switches do not require or use mechanical disk drives, eliminating the single most common point of system failure. ShoreGear Voice Switches use an embedded, realtime operating system and unique call control architecture, enabling them to communicate with each other and distribute call processing in the network. Unlike other solutions, servers can be disconnected from the ShoreTel UC system and the switches will continue to process calls and voice messages. The ShoreGear voicemail switch models offer integrated voice messaging and automated attendant capabilities. As with voice calls, ShoreTel’s distributed architecture ensures that access to voicemail is not interrupted in the event of a WAN failure. If a ShoreGear Voice Switch fails or is isolated by a network fault, the phones supported by that switch automatically fail over to another voice switch at the site. This “N + 1” form of redundancy is simple, cost-effective and extremely reliable. Even higher redundancy can be achieved by simply adding voice switches.
As part of the ShoreTel single solution unified communications (UC) system, ShoreTel ShorePhone® IP Telephones help boost productivity by ensuring effortless communications. This family of ergonomically designed, highperformance phones also brings style and elegance to the organization.
